Various mechanism for receiving incidents
Short messages. Web/Mobile application.
Automatic receipt of information and presentation of subscribers
Name, landline address, or approximate cell phone location.
Flexible system setup and call processing
Integrated or separate Call Taker and Dispatcher. Single-layer or multi-layer incident dispatch. Transferring incidents to other locations.
The whole tracking and recording process
Time-track and record every step of the entire process, including incident status changes, actions taken, voice calls, etc. Voice recordings can be listened to online.
C/S and B/S Combination
Client/server architecture in the control center to provide rich functionality. Browser/server architecture in branch or police departments for easy deployment.
Control who receives calls. Terminate ongoing calls. Keep statistics of calls and incidents.
Locate Incidents on the Map
Integrate with VCS to locate incidents, first responders directly on the map for improved decision-making.